Account Deletion

You can request deletion of your ME&MYBRO account and associated data, even if you no longer have the app.

Delete your account in the ME&MYBRO app

  1. Open ME&MYBRO and sign in to your account.
  2. Go to Profile, then open Account Details.
  3. Choose Delete Account and follow the password and final confirmation steps.

Request deletion without the app

If you cannot access the app, request account deletion by contacting ME&MYBRO Support. Send the request from, or clearly identify, the email address registered to your account so we can verify the request.

Loading the deletion-request email…

Include your account email address. Do not send your password, payment-card information, one-time codes, or authentication tokens.

You can also find the official contact details on our Support page.

Data deleted

Completing account deletion removes access and credentials, profile identity, saved addresses, carts, wishlists, saved articles, notifications, device tokens, active points and membership state, and your product reviews. The account becomes an anonymized, unusable record. Retained chat becomes read-only and is deleted with its attachments after 30 days.

Data that may be retained

Historical order, payment, refund, coupon, points-ledger, reward, fulfillment, delivery-proof, security, and audit records may remain where needed for transactions, accounting, fraud prevention, disputes, refunds, fulfillment, security, or legal obligations. Some transaction snapshots contain fulfillment details. No fixed legal retention period is stated for these records.

Processing your request

ME&MYBRO will process verified deletion requests within a reasonable period, subject to records that must be retained for legal or operational purposes. We may contact you to verify control of the account.

Read our Privacy Policy or visit Support.