Privacy Policy

Effective date: September 12, 2026

This Privacy Policy explains how ME&MYBRO handles information in the current version of its service. It is not legal advice. For questions, visit Support.

Information we collect

We may collect account information such as email address, optional first and last name, account and authentication identifiers, and email-verification or account-recovery information. We do not describe passwords as being stored in plaintext.

For physical orders and fulfillment, we may collect recipient name, phone number, shipping address, and delivery notes you enter. We also process commerce and account activity including carts, wishlists, saved articles, orders, refunds, coupons and redemptions, membership, points, and physical reward redemptions.

Product Review ratings and comments are user content. We store in-app notification information and read state. Where applicable, we retain fulfillment records and delivery-proof metadata and images used in Admin workflows, plus basic request and service metadata needed to operate and secure the service.

How we use information

We use information to create and manage accounts, verify accounts and recover access, process and fulfill physical orders, maintain saved customer content, administer points, membership and rewards, provide customer service, moderate reviews, protect service integrity, and meet applicable business or legal recordkeeping needs.

Sharing and service providers

Information may be processed by service providers needed to operate the service, including application hosting, database infrastructure, private object or file storage, and transactional email delivery. We may also share information when needed for fulfillment or support, when required by law, or to protect users, our rights, and service security. We do not sell personal data to advertisers.

Current product behavior

The current version does not use advertising tracking, cross-app tracking, GPS location collection, or contacts or microphone collection. Cash on Delivery and supported third-party payment processing may be available; ME&MYBRO does not store payment-card credentials in the app. This policy must be reviewed when payment handling changes.

Account deletion and retained records

Customers can complete account deletion inside the app. Deletion removes account access, credentials, profile identity, device tokens, active points and membership state, saved customer state, notifications, and Product Reviews. Retained chat becomes read-only and is deleted with its attachments after 30 days.

Historical order, payment, refund, coupon, point-ledger, reward, fulfillment, delivery-proof, security, and audit records may remain where needed for legitimate transaction, accounting, fraud-prevention, dispute, refund, fulfillment, security, or legal obligations. These records remain linked only to an anonymized, unusable account tombstone; some transaction snapshots contain fulfillment details. We do not claim a fixed legal retention period.

Your choices

Where supported in the app, you can update account or profile information, manage Saved Addresses, and delete your account. You can also request deletion without the app at Account Deletion. External requests require account-control verification.

Product Reviews

Product Reviews may be publicly displayed after moderation. Reviews associated with a deleted account are removed.

Security and changes

We use reasonable technical and organizational safeguards designed to protect information, but no method of transmission or storage is completely secure. We may update this Privacy Policy; the published page will show its effective or updated date.